Refund policy

RETURNS & REFUNDS POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all original tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at:

harderventures@gmail.com

Please do not send your purchase back without contacting us first. Once your return request has been reviewed and approved, we will provide you with the appropriate return instructions and the correct return address for your item.

Items sent back without prior authorization will not be accepted.

If you have any questions regarding a return, you can always contact us at:

harderventures@gmail.com

DAMAGES AND ISSUES

Please inspect your order upon arrival. If your item is defective, damaged during shipping, or if you received the wrong item, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

EXCEPTIONS / NON-RETURNABLE ITEMS

Certain types of products cannot be returned, including:

• Perishable goods (such as food, flowers or plants)
• Custom or personalized products
• Personal care products (such as beauty products)
• Hazardous materials, flammable liquids or gases

Please contact us if you have any questions regarding a specific item before making your purchase.

We also do not accept returns on gift cards.

EXCHANGES

The fastest way to receive a different item is to return your original item. Once your return has been approved and received, you may place a new order for the replacement product.

EUROPEAN UNION 14-DAY COOLING-OFF PERIOD

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days for any reason and without providing justification.

Returned items must be in the same condition in which they were received, unworn or unused, with tags attached, in their original packaging, and accompanied by proof of purchase.

REFUNDS

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

harderventures@gmail.com